Contact Us
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37800 French Creek Rd.
Avon, Ohio 44011
(800) 589-5204

Current Covid -19 Facility Statistics

Current Facility Reporting

Number of Positive Resident COVID-19 cases currently being treated in the facility: 0

Number of Staff Positive COVID-19 cases currently: 0

3 or > residents or staff members with new onset of respiratory illness in last 72 hours: No

The cumulative number below reflects all reported positive COVID-19 cases of staff and residents since the beginning of the pandemic, not the current status of COVID-19 in the facility.

Total Number of Positive COVID-19 cases associated with the facility: 4 (Two of those had not worked at all post exposure - all have returned to work)

Next day for all staff testing: 10/2/20

Visitation Procedures

9/9/20 Current Visitation Policy: Closed Window, Open Window, Outside, Compassionate Care (significant change or end of life)

If the policies and procedures below are not followed you may not be permitted to visit at the discretion of Administration.

Our Closed Window visitation procedure: 

Note: this is the only option for residents on isolation/quarantine

You do not need to schedule this type of visit ahead of time, but you will need to call to have the resident taken up to the window.  The window must remain closed. No time limit necessarily but be mindful of meal times and care issues please.  If you need a staff member inside to assist for the visit there will be time limits.  Do not move or remove the screen.  Again, window must remain closed.

Our Outside and Open Window visitation procedure will include:

Click here to download Outside, Open Window Visitation Form. 
A signed
Visitation Form must be presented at the time of your visit if you have not already sent one in.

  1. Scheduled date, time and duration of visits – it is required that the visits are monitored, so we need to ensure that we have the appropriate staff for monitoring these visits as well as those taking care of all of our residents.  Visits will be limited to no longer than 30 minutes.  Please try to coordinate a visit with one other family member so other residents have the opportunity to visit with their loved ones ie., one resident may not be able to have multiple visits per week.
  2. Screening when you arrive that includes your temperature and symptom checks.  Staff will screen you where you will be visiting.  If you or your loved ones have any signs of respiratory illness or fever above 100 degrees, the visit will be postponed until a later time.
  3. Visits will take place in designated areas that are clearly marked with 6 feet physical distance or a 6 foot table.  We will notify you where the visit will take place during scheduling. 
  4. No contact – maintain at least 6 feet distance at all times during the visit.
  5. No more than 2 visitors at a time and no visitors under the age of 2.
  6. Hand sanitizer must be utilized before and after your visit.
  7. Approved facial coverings will be mandated for length of visit – both you and your loved one are required to wear this face covering.  Face covering must cover mouth and nose at all times.  Try to find mask with a clear plastic front if that would make it easier. Face shields not approved for this purpose at this time.
  8. No eating or drinking during the visit. 
  9. If you have something to give the resident the staff member will take it from you and sanitize as able before giving it to the resident.
  10. If you need assistance from a staff member during your visit, please call 440-934-5204 to reach our staff (or you can contact the staff member monitoring).
  11. If the staff member feels the health of residents may be jeopardized they have the obligation and authority to end the visit at once.

We know that this may seem excessive as the rest of our world is opening.  However, we know that keeping COVID-19 out of our facility needs to remain one of our top priorities.  We will continue to update you via our text messaging system and on this page, of any policy changes.  The guidance regarding visits will likely change from time to time and we will make sure you are aware of any changes as soon as possible.  Call Terri Occhionero, Activities Director or Colleen Costello, Administrator, if questions.

Covid-19 Education

What can I do to help prevent the spread of COVID-19 to my loved one and other residents while visiting? 

Please also see CDC and Ohio Department of Health for more information.

The staff of Avon Oaks will be requiring that you wear a face mask or face covering, sanitize your hands prior to entering the visitation area and at the end of your visit, try not to touch your face. Refrain from touching your family member or friend while visiting.  If you or your loved one feel sick prior to visiting, understand the importance of rescheduling your visitation time.  If you travel or are around groups of people or have known exposure ask your county health department or physician for guidance.

COVID-19, or coronavirus disease 2019, is a respiratory disease. Symptoms, which generally appear two to 14 days after exposure, may include fever, cough or shortness of breath/difficulty breathing, loss of sense of smell or taste, body aches.  These symptoms range from mild to severe; however, some people with COVID-19 have no symptoms which is why it so important to wear a mask while visitation is taking place. It’s important to fully respond to all the screening questions you are asked in terms of symptoms or contact with individuals either with active COVID-19 or who have been exposed to COVID-19. 

COVID-19 is believed to spread mainly from person-to-person, between people who are in close contact (within about 6 feet) with one another and through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or eyes.

Older adults may show very different signs and symptoms, such as lethargy, disorientation and general fatigue.  Older adults, people with chronic health conditions, and people with compromised immune systems are more likely to become more severely ill which is why all recommendations need to be followed during visitation with your loved one.

This time has been difficult for everyone involved. You, as Family members/Friends, have done an amazing job helping our community keep your loved one safe.  We understand and appreciate your role in this as well.  

We look forward to the beginning stage of this reopening for both you and your loved one.  We are here to assist in any way possible during this transition and appreciate your efforts to continue to keep your loved one safe and healthy.

Thank you for being supportive, patient and for following our protocols so we are able to continue to visit safely.